Frequently Asked Questions – Fleet Dr. Truck & Trailer
Emergency Repair
At Fleet Dr. Truck & Trailer Emergency Repair, we're dedicated to keeping your heavy-duty vehicles on the road in Harriman, TN, Knoxville, TN, and surrounding areas. Below are some common questions we receive from our valued customers. If you don't see your question answered here, please don't hesitate to call us at (865) 776-9778!
General Services & Availability
Where is Fleet Dr. Truck & Trailer Emergency Repair located?
Our primary truck and trailer repair shop is located in Harriman, TN. We also offer mobile diesel mechanic services within a 60-mile radius, reaching drivers in Knoxville, Oak Ridge, Maryville, Lenoir City, and other surrounding areas.
What are your hours of operation?
We understand that breakdowns don't stick to a schedule. That's why Fleet Dr. Truck & Trailer Emergency Repair offers 24/7 services, including roadside assistance and mobile truck repair, to get you back on the road anytime, day or night.
Are your mechanics licensed and insured?
Yes, absolutely! Our entire team at Fleet Dr. Truck & Trailer Emergency Repair is fully licensed and insured, providing you with peace of mind and professional, reliable service for your valuable trucks and trailers.
What types of vehicles do you service?
Fleet Dr. Truck & Trailer Emergency Repair specializes in heavy-duty and medium-duty trucks, trailers, buses, and RVs. We're equipped to handle a wide range of repairs and maintenance for these larger vehicles.
Mobile & Roadside Services
What is the service radius for your mobile diesel mechanics?
Our mobile diesel mechanics serve a 60-mile radius from our Harriman location, covering key areas like Knoxville, Oak Ridge, Maryville, Lenoir City, Athens, and more. If you're within this range, we can come to you!
What types of issues can your mobile repair team address on-site?
Our mobile repair and roadside assistance team is equipped to handle a variety of issues on-site, including emergency diagnostics, electrical repairs, brake system repairs, cooling system repairs, fuel system services, tire replacement, battery jumpstarts, fuel delivery, and minor mechanical repairs. We aim to get you back on the road quickly and safely.
Repair & Maintenance Services
What are the benefits of regular preventive maintenance services for my truck or fleet?
Regular preventive maintenance is crucial for preventing costly breakdowns and extending the lifespan of your vehicles. It helps identify potential issues before they become major problems, improves fuel efficiency, enhances safety, and minimizes unexpected downtime, ultimately saving you money and maximizing productivity.
Do you offer diesel repair services?
Yes, we are experts in diesel repair! Our skilled diesel mechanics are trained to diagnose and repair a wide range of issues specific to diesel engines in heavy-duty trucks and other commercial vehicles.
What should I look for that might indicate I need brake repair?
Signs you might need brake repair include squealing or grinding noises when braking, a soft or spongy brake pedal, the vehicle pulling to one side when braking, or a vibrating steering wheel during braking. If you notice any of these, contact us immediately for a brake inspection.
Can you help with suspension repair for my truck or trailer?
Absolutely. We offer comprehensive suspension repair services to address issues like worn-out shocks, sagging springs, and alignment problems. Proper suspension is vital for vehicle stability, ride comfort, and tire longevity.
What is After Treatment System Repair and why is it important?
After Treatment System Repair focuses on components like the EGR (Exhaust Gas Recirculation) and DPF (Diesel Particulate Filter) systems. These systems are crucial for reducing harmful emissions and ensuring your vehicle complies with environmental regulations. Proper functioning of these systems also contributes to optimal engine performance and fuel efficiency.
My coolant system seems to be having issues. What services do you offer?
We provide comprehensive coolant system repair and services, including coolant flush and refills, thermostat replacement, radiator repair and replacement, and pressure testing. Maintaining a healthy coolant system is essential to prevent engine overheating and costly damage.
Do you perform welding and fabrication services?
Yes, Fleet Dr. Truck & Trailer Emergency Repair offers professional welding and fabrication services. This includes frame repair and reinforcement, exhaust system welding, custom fabrication of brackets and other components, and aluminum and trailer welding.
Can you perform truck diagnostics?
Yes, we utilize advanced truck diagnostics tools to accurately pinpoint issues within your heavy-duty vehicles, from engine problems to electrical system malfunctions, allowing for efficient and effective repairs.
What is included in your oil and fluid services?
Our oil and fluid services include professional oil changes, fluid inspections and top-offs (coolant, transmission fluid, brake fluid), thorough lubrication of key components, and timely fluid filter replacements (oil filters, fuel filters). These services are vital for engine health and overall vehicle performance.
What types of tire repair and replacement services do you offer?
We offer comprehensive tire repairs and services, including tire patching and plugging for minor punctures, tire rotation to ensure even wear, precision tire balancing to eliminate vibrations, and full tire replacement from top brands like Michelin, Goodyear, Bridgestone, Continental, and Firestone.
Why Choose Fleet Dr. Truck & Trailer Emergency Repair?
What makes Fleet Dr. Truck & Trailer Emergency Repair a trusted partner for truck and trailer repair?
As a family-owned truck and trailer repair shop based in Harriman, we've been serving the community for years with a commitment to quality and fast, dependable repairs. Our 24/7 availability, mobile diesel mechanics, fully licensed and insured team, and comprehensive range of services ensure your business and livelihood are always supported. We're not just a service provider; we're a part of the Harriman community, dedicated to keeping your fleet running smoothly
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